The business problem
Leadership exports conflicting spreadsheets from different modules. Agents, teams, and sources cannot be compared consistently; report definitions drift over time.
Reporting | Intelligence
One definition per metric across dashboards and exports, funnel, workload, sources, sales, compliance queues, and revenue visibility filtered by role.
Leadership exports conflicting spreadsheets from different modules. Agents, teams, and sources cannot be compared consistently; report definitions drift over time.
Reporting aggregates each module's reporting service, CRM funnel, payments revenue, compliance queue depth, research delivery. Dashboard sections appear based on user capabilities and enabled modules.
Key workflows
Role-filtered KPI sections surface on the home dashboard after authentication.
Deep-dive reports per domain: CRM productivity, collections, onboarding, research delivery.
Lead source conversion shows which channels produce qualified and converted outcomes.
Async jobs generate CSV/PDF files stored as private documents for download.
Optional scheduled report delivery to stakeholders when configured.
Team reports respect TEAM and DEPARTMENT scopes, managers see their organisation unit, not the entire installation unless permitted.
Connected in the platform
Role & use case
Sales managers and system administrators access reports within their permission and scope. Exports require explicit export capability.
Yes. Dashboard sections and report menus filter by user capabilities and enabled modules. Record scopes limit underlying data.
Yes. Async export jobs produce downloadable files; large datasets do not block the browser.
Reporting follows a one-definition-per-metric principle, module reporting services feed both dashboards and exports.
Walk through these workflows with our team, tailored to your modules and roles.