KYC
Identity documents and profile fields progress through submission and verification with staff or portal completion.
Compliance Officer | Operations
Make compliance a connected workflow, not disconnected paperwork.
Onboarding cases live on the customer record. KYC, risk, agreements, and officer review gate activation when your catalog plans require it, with full context in one place.
Without connection
Email threads, shared drives, and spreadsheets disconnected from the sales record.
With TradePacer CRM
One onboarding case on the customer workspace, checklist, documents, and approval in sync.
Evidence where the customer lives
Compliance officers work ALL-scoped review queues. Checklist progress, document status, and approval decisions attach to the same customer workspace sales and finance already use, no parallel folder structure.
What changes for your team
Outcomes that matter
Not a feature checklist, the results your buyers care about.
Risk profile
Published questionnaires produce scored assessments stored on the customer record.
Agreements
Agreements move through sent, verification, and signed states with document evidence.
Terms
Terms acceptance is recorded with timestamp evidence on the onboarding case.
Review
Compliance officers work a dedicated queue with checklist status visible at a glance.
Approval
Approve or reject cases; activation gates clear only when required items are complete.
Customer context
Every sub-step links to the customer 360, services, payments, and timeline in the same view.
See the workspace
A look at the workspace this role uses day to day.
Platform modules
Supported capabilities behind this solution
See how it would work for your team
Walk through this solution with our team, tailored to your roles, modules, and client lifecycle.